Delivery
About shipping
Shipping fee: Nationwide flat shipping fee of 800 yen.
Customers who purchase products over 10,000 yen in one order will receive free shipping.
In the case of remote islands, there may be a separate relay fee, so in that case we will contact you before shipping.
About shipping methods
The delivery method will be the method specified by our store, and as a general rule, customers cannot choose the delivery method.
About delivery days
At Hisoka, after a customer orders a product, we carefully inspect each item before shipping. Therefore, we will ship your order within 1 to 3 weeks from your order. (It takes about 2 to 4 weeks for the product to arrive)
Please note that delivery delays may occur due to inclement weather or the circumstances of the delivery company.
About damage during shipping
When packing, we take great care to avoid scratches or dents on the outer box before shipping, but there is a possibility that damage may occur during transportation after handing over to the delivery company or due to the delivery company's responsibility.
Please be aware that there may be scratches or dents on the outer box that do not interfere with the use of the product.