FAQ
After your order is confirmed, it usually takes about 2 to 4 weeks for the product to be delivered.
Please note that delivery may be delayed due to inclement weather or delivery company circumstances.
Shipping fee will be 800 yen for purchases within Japan of less than 10,000 yen. Free shipping for purchases over 10,000 yen.
Shipping to all other countries outside of Japan is 3000 yen for orders under 15,000 yen, and free shipping for orders over 15,000 yen.
In addition, shipping to remote islands may be canceled depending on the number of orders. (Applicable only to Japan)
This shop is operated by a company in Japan.
Please check Return Policy first.
If the product is in a condition that can be returned according to the return policy, please apply for a return or exchange using the
"Contact Form".
Once we have received your application, we will provide you with instructions on how to return or exchange your item.
We do not accept size or color changes or exchanges for other products due to customer convenience. Thank you for your understanding.
In the unlikely event that you receive a defective product, we will provide a refund or exchange. We apologize for the inconvenience, but please contact us using the inquiry form within 3 days of receiving the product.
*At that time, please attach a photo showing the defective area.
*After checking the photo you sent us, if we determine that the item has fraying or scratches that do not affect wearability, we will not accept returns or exchanges as the product is defective.
*Please note that if it is difficult to exchange due to sales conditions, we may issue a refund.
Thank you for your understanding.
Our shop also accepts shipping outside of Japan.
If you specify the country or region of delivery when placing your order, we will inform you of the shipping charges.
No credit card or advance registration required.
Shop now with just your email address and mobile number.
No matter how many times you shop in a month, you only have to pay once the following month.
Payment can be made by convenience store payment, bank transfer, or account transfer by the 10th of the following month.
[Flow of use]
① Select "Pay later" as the payment method and enter your email address and mobile number.
② Enter the 4-digit verification code sent via SMS to complete your purchase.
③ We will notify you of the invoice amount by email and SMS between the 1st and 3rd of the following month.
④ Please pay by convenience store payment, bank transfer, or account transfer by the 10th of the following month.
[About fees]
Account transfer: Free
Bank transfer: Varies depending on financial institution
Convenience store payment: Up to 390 yen (tax included) )
Furthermore, by verifying your identity through the Payday app, you can take advantage of convenient features such as three-time payment with no split fees* and budget settings to prevent overspending.
Download the payday app here
App Store: https://apps.apple.com/jp/app/paidy/id1220373112
Google Play Store:https://play.google.com/store/apps/details?id=com.paidy.paidy*Free for bank transfers and account transfers
*Available only if the amount spent per transaction is 3,000 yen or more