Frequently Asked Questions

After confirming your order, please allow approximately 2 to 3 weeks for delivery.

Please note that delivery may be delayed due to inclement weather or unforeseen circumstances with the shipping carrier. We appreciate your understanding.

Shipping within Japan is 800 yen for orders under 10,000 yen. Orders over 10,000 yen qualify for free shipping.

For all other countries outside of Japan, shipping is 3,000 yen for orders under 15,000 yen, and free for orders over 15,000 yen.

Please note that orders shipping to remote islands may be canceled depending on the number of items ordered. (Applies only to Japan)

This shop is operated by a company based in Japan.

Please first check ourReturn Policy. If your item is eligible for return according to our Return Policy, please submit a return/exchange request through our
Inquiry Form

. After we receive your request, we will inform you of the return shipping procedures.

We do not accept size or color changes, or exchanges for other products based on customer preference. Thank you for your understanding.

In the unlikely event that you receive a defective product, we will accept a return or exchange. We sincerely apologize for the inconvenience, but please contact us via the inquiry form within 【3 days】 of receiving the product.

※Please attach a photo clearly showing the defect.

※After reviewing the provided photos, if we determine the fraying, scratches, etc., do not hinder wearability, we may not accept the return or exchange as a product defect.

※Depending on the sales status, a refund may be issued instead of an exchange.

Thank you for your understanding and cooperation.

Our shop offers international shipping.

Please specify your country or region during checkout, and we will inform you of the shipping cost.

Credit card not required, no pre-registration.
Shop now with just your email address and mobile phone number.
No matter how many times you shop in a month, payment is consolidated into a single transaction the following month.
Pay by the 10th of the following month via convenience store, bank transfer, or account transfer.

【How to Use】
① Select "Pay Later (Paidy)" as your payment method and enter your email address and mobile phone number.
② Enter the 4-digit verification code sent via SMS to complete your purchase.
③ Between the 1st and 3rd of the following month, you will be notified of the billing amount via email and SMS.
④ Please pay by the 10th of the following month at a convenience store, by bank transfer, or by account transfer.

【Fees】
Account Transfer: Free
Bank Transfer: Varies depending on the financial institution
Convenience Store Payment: Up to 390 yen (tax included)

Furthermore, by verifying your identity through the Paidy app, you can use convenient features such as 3-month installment payments with no installment fees* and budget setting to prevent overspending.

Download the Paidy app here
App Store: https://apps.apple.com/jp/app/paidy/id1220373112
Google Play Store:https://play.google.com/store/apps/details?id=com.paidy.paidy*Free for bank transfer and account transfer only
*Available only for purchases of 3,000 yen or more

Other inquiries